FAQs

Frequently Asked Questions

When will my order ship?

Orders are processed within 1–3 business days. You’ll receive a confirmation email with tracking once your order ships.

How long does shipping take?

Shipping typically takes 3–7 business days, depending on your location and the shipping method selected.

Do you accept returns?

Please note that all items are final sale. We’re unable to accept returns or exchanges at this time. Thank you so much for your understanding — we truly hope you love your purchase!

How do I contact customer service?

Email us anytime at harborandhoneyboutique@gmail.com We respond within 1–3 business days.

Can I cancel or change my order?

If your order has not shipped yet, we may be able to adjust or cancel it. Email us as soon as possible and we will do our best to assist your changes. 

What if my item arrives damaged or incorrect?

Please email us with your name, order number, and a photo of the issue. We’ll take care of it right away.

What if my package is lost or delayed?

Harbor & Honey is not responsible for lost or stolen packages. If your package shows as delivered or becomes delayed, please contact the shipping carrier directly with your tracking number for assistance.